2/5 ratings in general
The location was really nice if you are opting to get a restful vacation except that we had been stressed with the unhelpful and a bit sarcastic staff ( Basit? is the name). He gave us a wrong key, B1 and we were directed to go t9 block C. nobody assisted us going to the Chalet we have to find it on our own, he gave send us location through whatsapp only after telling that we were lost and we had spend a lot of time searching for the Chalet, he insisted that he did not give the wrong key and instructed us to go back to the reception which was already far from the Chalet location which he sent us, he was stating that no driver was available to give us the correct key, but when i sent him the photo of the key he gave immediately he understood his mistake and sent a driver? So liar and poor of customer service, but chalet is nice, and oh please be ready to pay for the wifi it is not free of charge, also pool was closed which before i booked i confirmed the pool timing as I wanted my kids to enjoy, and again as we had been following up with reception nobody assisted us properly.