Had a fantastic stay food was grate and staff very friendly

Great service. The Kenyan team loved it.

Room service and staff very good The food and service was excellent Thank you to Shehan and Mohamed and their staff for being so helpful and attentive We will be back next year Thank you for a great stay

The most helpful and friendly staff ever Special Thanks to Mr.Romany and Mr. Mohamed and Mr. Mark from the front Desk

Loved everything
Good: Location. And ambience and staff
Bad: Restaurants could be better

Excellent
Shsh Stayed in: Standard Hafeet Room Stay length: 1 night(s)

Recommend
We had a very good time with our little one. The staffs were extremely friendly and helpful. They even arranged cake and decorations for our baby’s birthday. Stayed in: Standard Hafeet Room Stay length: 1 night(s)

Absolutely fun and amazin
Good: Amazing space for staycation with hygiene, good food, beautiful layout and cozy rooms

Nice hotel!

Fantastic hospitality.. Clean rooms& pools …nice stay …kids enjoyed lot…special thanks to Miss katrina marie for the great support & assist..

Good: All was amazing special front office thanks for me romany mr mahmoud moussa and the fo team

Good: Mr romany from front office was super friendly

Enjoyable stay.
Good: The pool facilities and the staff who made us very welcome. Sabry was a great bar host and provided great entertainment during our time there.
Bad: Smell in the rooms, rooms allocated that were undergoing maintenance resulting in the need for change during a short stay. Smoking everywhere, hard to find anywhere which is smoke free, especially with children….even smoking permitted in the pool!

Good: Housekeeping services are great.(UMER)

Nice location to visit,kindly visit the nearest Spa here in Alain for your body massage

Hotel is very nice! Rooms are spacious and very clean. The staff were amazing and very accommodating!!! Ahmad greeted us every morning for breakfast with a pleasant smile and a latte!

Great service in the dining room. Ahmad was very courteous and cared well for his guests

Ahmad was great! The breakfast was delicious and the service was incredible!!!

The Stuff are friendly

Stat @Danat Alain
Our stay was very comfortable and morning breakfast was awesome..would recommend anytime.Value for money Stayed in: Standard Hafeet Room Stay length: 1 night(s)

Unprofessional guest service
Had a very bad experience with one of the club staff greeter ,sat watching mobile with headphones Infront of the club door and irresponsibly raised voice without a prior reason and least cared about guest satisfaction. Unprofessional attitude ruined our stay in hotel and never recommend any more Stayed in: Deluxe Oasis Room Stay length: 2 night(s)

Nice place for a few days while visiting with family in Al Ain

I was in the old fox pub bar & The place is nice, but the lighting is way too bright. It would be much better if they made it softer — it’s hard to relax with that much light.” The same problem every time we come to the place

The waiter Sabry was amazing each time he served us during our stay. I highly recommend the hotel in general for families. We really enjoyed our stay

Value for money
Good: The property is big and good value for money. The pools are large size and nice vibe
Bad: Poor house keeping, they don't throw the trash daily, poor cleaning. The pillows were not comfortable.