Very relaxed environment, cool place for family stay as it’s just outside main Al Ain city area so it’s peaceful without much traffic or noise pollution. They have great pools area for family enjoyment.

Good: Swimball
Bad: Ok

This hotel provides an exceptional retreat for both leisure and professional activities.

Good: location
Bad: swimming pool

All went good but
All went good , i stayed for five nights for a business trip. The only issue is that WiFi didn't work , only 1 day out of five it worked. I had delays at work due that. Other than that, i would totally recommend. Stayed in: Standard Hafeet Room Stay length: 5 night(s)

Great facilities
Facilities are great and yummy foods to select from.. Stayed in: Standard Hafeet Room Stay length: 1 night(s)

ممتاز جداً
القيمة مقابل السعر ممتاز جدا Stayed in: Standard Hafeet Room Stay length: 1 night(s)

One of the best Resort in Al Ain

Good: Nice memorable for my sons, they want to staycation here again. We like swimming pool cz separate partition between kids pool and the other pool for adults and Comfortable. Thank you danat 😀
Bad: No sandals no hair comb. If you provide it is best hotel in al ain. Thank you 😀

Outstanding
Nice trip

For the restaurants the service is soo bad but in rooms the service is good

Recommended!
Good: Perfect stay, nice pools, great service, excellent location, super nice view.
Bad: The smell in the bathroom during dinner time only! It seems that the filter is connected to the restaurant.

A good experience overall, but with room for improvement as the facility has the necessary infra.
Good: The pool was amazing, location, facilities, check in check out was smooth.
Bad: The breakfast and dining area was fully packed with chairs, and the breakfast food appeared to be pre-cooked with limited variety, no live counters, short of staff. The rooms were quite dated and offered minimal amenities, hand towels was missing. It seemed the staff was overwhelmed, likely due to the high number of guests.

Bad experience
I booked this hotel for the mountain view, but unfortunately, due to heavy fog, I couldn’t enjoy the view at all — which was quite disappointing. On arrival, I also had to wait a long time at check-in just for someone from valet parking to assist me. After entering the room, I slightly moved the sofa and found the area underneath it dirty, which clearly hadn’t been cleaned. I was also surprised to find that the ice bucket was chargeable — something that is usually complimentary in most hotels. The one thing I did enjoy was the pool — it was nice and well-maintained. However, I had to call reception five times to request housekeeping, and no one ever showed up to clean the room. Overall, the experience did not meet my expectations. Stayed in: Standard Hafeet Room Stay length: 1 night(s)

Had a very short stay at Danat Al Ain Resort but truly impressed by the warm hospitality. Special thanks to Maysa at the reception for her kindness and professionalism, and to the bellboy who helped us with the taxi early in the morning. The property looks amazing and we're definitely planning to come back soon for a longer, more relaxed stay to enjoy everything the resort has to offer.

Excellent experience

Amazing, worth it.
Good: Accessibility and amenities

Good: Very clean and room service was quick.
Bad: Internet speed was too loo.

Bad: Lovely pool.

Subject: Feedback Regarding My Stay and Staff Interaction Dear Hotel Management, I hope this message finds you well. I’m writing to share some important feedback regarding my recent stay at your hotel. While my experience began on a very positive note, it was unfortunately interrupted by a disappointing encounter with one of your staff members. Upon arrival, I was warmly welcomed by Mr. Mohamed at the reception (Egyptian nationality), who was exceptionally polite, calm, and helpful. His manner set a perfect tone for what I hoped would be a relaxing stay. However, a minor misunderstanding at the pool regarding age restrictions led to an interaction with the Duty Manager, whom I believe was Mr. Mahmoud. From the moment he arrived, his approach was cold, dismissive, and frankly unwelcoming. He didn’t offer a smile, failed to maintain eye contact, and repeatedly made hand gestures that implied I should be silent — even before I had begun speaking. His tone was inappropriate and lacked the courtesy and professionalism expected in such a role. His “solution” to the issue was vague and impractical, and his overall attitude made me feel more like a problem to be dealt with than a guest to be understood. I was shocked by how casually he spoke to me, as though I were unfamiliar with how hotels operate. Disappointed, I considered checking out — not because of the hotel itself, but because of how I was treated. But the next day, everything changed when I met Ms. Maysa at the reception. She was everything a hotel guest could hope for — professional, graceful, empathetic, and composed. With a calm smile, she invited me to sit down, offered me a drink, and listened with genuine attention. She apologized sincerely and respectfully — not only on behalf of the hotel, but also in a way that honored her colleague. She even sent a thoughtful guest gesture to my room, which deeply moved me. To be completely honest, Ms. Maysa is the kind of person who deserves to hold a managerial position such as Duty Manager. Her ability to manage difficult situations with such emotional intelligence, class, and diplomacy is far more in line with the standards of a five-star establishment. If she had been the one handling the situation from the start, I would have undoubtedly extended my stay and left with a completely different impression. This message is not merely a complaint, but a sincere suggestion that those who demonstrate true leadership and guest-centered thinking — like Ms. Maysa — be recognized and promoted. In contrast, Mr. Mahmoud’s approach damaged my trust and gave me a negative impression I never expected from a hotel of your caliber. Thank you for taking the time to consider my feedback. I hope this note helps in continuing to build a team that reflects the excellence your hotel promises. Warm regards, Mai Alzin

Maysa was supper supportive and Mark pool is worth a shot all time

Good: Swimming pool
Bad: Breakfast / catering in general in normal or below

Good: Pool was amazing
Bad: Tv not working AC not working

Hotel need some renovations swimming pool good pillow was high not comfortable at all shower gel in bathroom not workable

Great
I love this hotel. Very well maintained rooms and pool. I love the adult pool close at 9 pm We always go to this hotel since years. Free upgrade Lovely staff Generous service