Excellent
Excellent Stayed in: Deluxe Oasis Room Stay length: 2 night(s)

Dear Team, We had a truly wonderful experience during our stay at Hotel Danat Al Ain. From the moment we arrived, the hospitality and service were exceptional. At reception, Ms. Faye was very welcoming and helpful, and she arranged our room promptly, which made our check-in smooth and pleasant. We also had a delightful time at the Old Fox Pub. Ms. Michelle, the Manager, was extremely hospitable and made us feel at home, while Mr. Sunil’s service and warmth added greatly to our experience. The ambience of the pub was excellent, and we thoroughly enjoyed our time there. Overall, our stay was superb, and we sincerely thank the entire Hotel Danat Al Ain team for making it such a memorable visit. Warm regards, Shine And Venus

Above average
The rooms were not cleaned properly, smelling, Room service never showed up. Pathetic experience Stayed in: Executive Suite Stay length: 1 night(s)

Good: I like the overall ambience of the hotel. The receptionist is very accommodating, I forgot her name

Good Experience with Family Pool is good & specially good for family

Friendly staff all over the resort. Food, rooms, sauna, jacuzzi, pool all superb! With to stay.

The staff is very helpful and kind it's a very nice resort we enjoyed alot.

We stayed one night at this hotel and it was an absolutely wonderful and luxurious experience. Every activity was enjoyable, with everything you could need: swimming pools for kids and adults, a gym, sauna, massage, and a night club. Everything was elegant, beautiful, and family-friendly. Don’t miss trying the shisha by the pool and the amazing breakfast. Special thanks to all the team for their outstanding service, especially the receptionist Maysa for her warm welcome and professionalism.

We stayed for two nights and booked four rooms, yet we did not receive any upgrades or special privileges. Overall, the experience was average. Reception and service were extremely slow and not cooperative at all. Breakfast buffet was tasty and the staff there were friendly, but unfortunately, the milk quality was very poor. The buffet itself was too small compared to the number of guests, which caused crowding, and the variety of food was very limited.

Our stay was awesome as always. We will definitely come back every chance we get. The staff are so friendly and accommodating. Price was affordable but the quality of the hotel (especially the buffet) was way more than what you paid for. Also, very clean environment!! Pool was cool even in the middle of the day.. Ideal for summer getaway..

Comfortable and enjoyable stay
Good: We had a great time at the resort and enjoyed the pool every day, especially the kids. The room was massive and the team gave us a complimentary bed when requested. Breakfast was very good. Al Ain zoo and Jabal Hafit are nearby.
Bad: The telephone had issues as there was a lot of static noise resulting in room service team getting our order wrong. The air con in the bedroom did not work properly, in the sense that it was stuck at 17 degrees and it was very cold for us. Our ratings are not impacted by this and we are planning to visit here again.

Good: All workers very polite and smile and welcome Also nice size of beds very comfortable
Bad: Nothing

Good: A great place for family stay. From reception to Dining whole team is very friendly and supportive.

Great.
Good: My son enjoyed the pool, place is beautiful. Reception was very friendly 😊
Bad: bathroom

It was soo good!

Despite all the issues we faced during our stay, which were mainly due to the noise from maintenance work and the disturbance from the air conditioning, I truly appreciate Ms. Maisa’s effort in arranging an early check-in for us. Since we had infants with us, they wouldn’t have been able to wait for two hours in the lobby, and I’m really thankful for this thoughtful gesture. Mr. Mahmoud, the Duty Manager, was also very helpful. When he learned about the problems we experienced during our stay, he offered us an upgrade to a suite, and when my husband’s wedding ring went missing, he followed up with the housekeeping team until it was found. Thank you sincerely to Ms. Maisa and Mr. Mahmoud for your efforts and support ❤️

Great location (very isolated and private) and great facilities. I’ve been a regular member here for 3 years now and enjoy it thoroughly, using the gym and sauna every week. My criticisms are this resorts obsession with hiring staff who don’t know any English or Arabic, and they don’t understand basic instructions or statements that I tell them, repeating myself many times and they still don’t understand. This has been an issue for nearly two years and I’m not sure where the resort finds these people. I had a negative experience with one particular staff member (who I resolved already with management) as well. High praise for the security guards David and Isaac, they both do a fantastic job at what they do. Aside the issues with some staff members, I recommend coming here whether it be for a day experience or a stay.

Good: Everything good

Outstanding
Highly recommended for families

Very nice place to spend time with your family, especially for kids
Good: Cleanliness and staff behavior is super especially front office staff katrina..

Good: The receptionist Miss Faye and all the staff are kind and friendly. The pool is great.

Had a fantastic stay at Danat Al Ain Resort. Mysara at reception was friendly and efficient, making check-in smooth. Arjun from housekeeping kept our room spotless, and Roberto in housekeeping supervision made sure everything was perfect. The swimming pool was the highlight — clean, spacious, and so relaxing. Highly recommended!

Excellent
Great staff great location great pool thanks Stayed in: Standard Hafeet Room Stay length: 1 night(s)

Excellent service from the reception side, Mark is very helpful with everything we need. We just had one problem with the bathroom, it is clogged. When we took shower, it is going all To the floor. The swiiming pool is the best!

Good: Everything
Bad: Nothing