It was full of memories and fantastic hospitality

It's ok
Room was small and you can hear outside sounds. Stayed in: Standard Room Stay length: 1 night(s)

Very recommended
I very recommended this hotel and thankyou for ms mary in reception she’s very polite and kind person 🇵🇭 Stayed in: Standard Room Stay length: 1 night(s)

Enjoyable and relaxing
Good: Every member of staff so helpful
Bad: Nil

I'm stay in here novel hotel verry nice location room service verry excellent thank you Mr ram

I am leaving this hotel very good service thank you mr ram

I stayed 1 months I appreciate the room services. Thanks to Mr Ram . Because all services in my room is good I like each and everything

Reduce a little price
Good: Everything was perfect
Bad: Price

absolutely loved my stay! The staff were friendly and welcoming from the moment I arrived. Great location, and the front desk staff were helpful(Lee & Rewan).It’s a good option if you’re not looking for luxury. Highly recommend this hotel for anyone visiting the area!

Exceptional
Good: Good
Bad: Nothing

Interesting
I really like there rooms, especially there pool, sauna area and gym, i will book again here with my hubby. Thank you for giving us nice holiday staycation. Stayed in: Standard Room Stay length: 1 night(s)

Pool was amazing

This is a place to relax always.
Good: I loved the professionalism and great customer service I received. I loved the pool experience.
Bad: My stay was short so next time I will stay for more days.

Room cleaning is perfect thanks to sachindu and nimesh

Excellent Hospitality from Mr. Lee & Ms. Rewan at Novel Hotel Mr. Lee and Ms. Rewan are very humble and welcoming receptionists at Novel Hotel. They kindly accommodate all foreign guests and make everyone feel comfortable during their stay.

Super team, big thank you to Mr. Adeel, great service. Keep up the good work.

A place like paradise...

It was a great experience
Good: Everything
Bad: Nothing

Exceptional
Good: All is good only 🚗 parking is not ablevbale
Bad: Parking

Exceptional
It’s a perfect place to stay -at the heart of a city …Upon entering the hotel, the staff greeted me and escorted me to the reception …the room is nice and if you need anything , they will provide immediately…I will definitely come back..Thank you to the reception and bellman Team

Exceptional
Good: pool
Bad: curfew specifically this summer

Very nice and clean, staff well respected, I met adeel one of their staff very friendly and helpful.

Very excellent house keeping and so happy and thanks to Mr. Ram

Highly recommend. Nice staff one guy adeel in lobby he is very friendly, welcoming and helpful.

I have a wonderful day with excellent hospitality, the staff and management of the hotelhave been very excellent. The likes of Mr. Lee, Mr. Haneef, and Mr. Adeel were very active in managing their responsibilities and supporting the guests. I commend their work