Another great short stay
Good: Location Staff friendliness and support Room size Comfy beds and pillows Value for money Special thanks to Mr. Lee the manager for his usual support and politeness.
Bad: Nothing

Zamurrad is working best and he is perfect doing his work and he is best person there and he speaks very good

Nice neat and clean service is excellent staps is friendly thank u mr ram...

Excellent customer service all around. From front office staff (special thanks to Glenn) to food and beverage and housekeeping. Special thanks also to Zammurad for keeping our room always neat and tidy during our entire stay and has accommodated our every single request with a friendly smile. Kudos and well done to all!

Absolutely good service specially Mr Tipu he have good service and hospitality

Excellent, very good service thanks to the man making good accomodation Mr Ram the best

Excellent room service done by Mr. Tipu All the staff are answering our questions without any hesitation. I enjoyed a lot the entire stay

Room is tidy and very Clean, good job special for Mr.TIPu, housekeeping is friendly and responsibilities.

Cleaning is very good thank you Mr. Ram I'm very for your job

Good facility, cleaning servis everyday day it excellent with mr.Tipu clean and everything ok

Captain Nilantha Room number 1906.
Very good hotel to stay. This is my 3rd visit to the hotel. Food so much delicious. Best location for shopping. Room nicely and neatly arranged thanks to Mr Ram and one more gentleman. Sorry I forgot his name. Highly recommend to visit and stay.

It was comfortable and pleasant transit option
Good: friendly service, clean rooms, comfortable bed, fantastic view on 16th floor, huge variety for breakfast

Exceptional
Good: Glen at the reception was very helpful.

🤙🤙🫵🏻
Good: 🤙💪🏻
Bad: 👍👍🛌

Great experience! Awesome and friendly staff!

The room is excellent. Saidur who does the room cleaning is good as well..👍

Great and friendly stuff. Tasty meals at breakfast and dinner

Exceptional
Good: I like all
Bad: All good

Great staff and room cleaner Tipu has a great attitude

I am very happy stay at novel hotel good service Mr.Saidur and cleaning room with satisfied

Great place to stay in central Abu Dhabi Dhabi
Great location , friendly staff , excellent food , goo spa and hairdresser , fantastic nice Chill and service by the pool, god internet too. Good value for money and close to shopping in Hamdan street

I enjoyed my stay there with the helpful team.

Pleasant
Good: The staff was very helpful with a lot of good will and kindness. The Breakfast was good. The location was good.
Bad: The place is old and not clean or well maintained. The smell in my bathroom was not good. A lot of dirt on the ventilation grill, the windows all around the place. The food in the pool bar is under standart and the srvice is very slow (45 min wait for a Burger and dessert.

Novel Hotel is amazing!
Novel Hotel is a very nice place to stay. It’s at the center of the city. Everything is accessible. I like the ambiance! The restaurant has nice food for breakfast and dinner. Housekeeping services are good. I like how they clean the room everyday. Very satisfied! Thank you Mr. Ram for a job well done. Always smiling and polite. Keep up the good work.

Good compromise quality/price
Once a year I'm here for an exhibition event and find this an optimal solution for my stay: nice rooms, good restaurants and also fitness centre with swimming pool, the only drawback is the smell of smoke/cigarette persisting in the rooms.