Amazing hotel, excellent service

The staff were amazing—polite, attentive, and incredibly accommodating. I received superb service from start to finish. Thank you to the management for retaining employees who consistently deliver 5-star, professional service. Novel is truly a highly recommended venue for events and hotel stays, offering affordable rates without compromising on luxurious service.”**

Front desk staff are very welcoming. Great team. Keep it up.

Warm and approachable front desk staff. Excellent team.

nice hotel with lots of facility ...welcoming team from reception ...we will come back again

Marvelous
Everything was very good from staff behavior specially Mr.Adeel helped us well.cleanliness was good. Even I booked a standard room but that was spacious. Breakfast was excellent. Stayed in: Standard Room Stay length: 2 night(s)

most recommended
Had a memorable stay at the Novel Hotel City Center in Abu Dhabi. I visited just last month with my wife, and we truly enjoyed our time there. The hotel was comfortable, the service was warm, and the location made it easy for us to explore the city. A wonderful experience overall.. Thank You Novel Hotel

Excellent choice of food ,good service...

The staff was very helpful and very courteous. The breakfast was great. Loved it.

Adeel was amazing and a great person and very helpful

I didn’t visit this time, but earlier the Chinese bar and restaurant is good

Just love the stay n location specially service provide by Adeel bell boy. Super awesome service. Great staff

Pleasant

Bad: I was squeezed into a room and there was a terrible smell of cigarettes. It turns out that smoking is allowed in the rooms and I didn't see that on their website. It was terrible.

Very Good
Good: Good location, amenities
Bad: The pool area chairs were everywhere , not organised, everywhere dirty

Super Stay
Great location with professional and helpful staffs, well cleaned rooms, Enjoyed the stay...we will be back sure awesome

Nice Hotel , Helpful and professional staffs , rooms are well cleaned, Great location.. Our stay was super

Just a Tiny Room
Clean room nothing fancy. Just gets the job done. Stayed in: Standard Room Stay length: 1 night(s)

Nice place with nice coffee

Recommend, brilliant location
Stayed for 2 nights. Great hotel & very friendly staff. Adir (excuse the spelling) was very helpful with our luggage to & from taxis. Brilliant location, really close to the beach & city. Thank you!

The hotel is very comfortable and pleasant. It's strategically located. Everything we needed was within walking distance. The large mosque is very close to the hotel. The staff and waiters were all very kind and friendly. The food was excellent and varied. The cleaning staff were also very friendly and helpful. Thank you, Mr. Farouk (Bangla) and others team, the cleaning staff member I often meet on the 20th floor. He's also quite fluent in Malay. He's very friendly and welcoming. This hotel is highly recommended. The room is spacious and has a bathtub. The room is clean and tidy.

Good hotel,good service also satisfied

I am staying here almost one week service is very excellent thank you me ram

Stayed for 2 nights. Great hotel & very friendly staff. Adir (excuse the spelling) was very helpful with our luggage to & from taxis. Thank you!

Central location
Good: Good location downtown
Bad: Just wasn’t as good as I had imagined to be and I think room rate was too much for what it is. But great Chinese restaurant on 2nd floor

💫💫💫 NICE STAY 💫💫💫 I had a fantastic stay at this hotel .the staff were friendly the rooms were clean and comfortable and the amenities were top notch.